TikTok Shop management
TikTok Shop management.One name on every job.One revenue number, weekly.
Short answer
Zorilla manages TikTok Shops for consumer brands in the US and UK. One named specialist owns each job: shop operations, creators, ads and customer service. You get one number every week: attributed revenue, by channel and by creator.
20 minutes with the founder. A yes or no on fit, with reasons.
Certified TikTok Shop Partner.
Daily shop operations
Every order watched. Every issue logged.
Daily operations log.
Every task, issue and fix logged as pending, resolved or escalated.
Order issues.
Failed, delayed and incorrect orders found and fixed in Seller Center.
Fulfillment watch.
Dispatch and delivery monitored every day.
Manual orders.
PR, collaboration and replacement orders created in your store.
Returns and refunds.
Processed and tracked inside TikTok Shop policy.
Store and warehouse connections.
Catalog, inventory and 3PL integrations kept in sync.
Products and promotions
Listings, campaigns and prices. One named manager.
Product listings.
Uploaded, optimized and synced with your store catalog.
Listing quality.
Images, search terms and compliance checked on every product.
Campaign calculator.
Pricing, discount and margin sheets for every campaign.
Campaign enrollment.
Eligible products found, enrolled and tracked to approval.
Promotions.
Store-wide and product-level promotions set up and monitored.
Bundles and coupons.
Built and checked before they go live.
Customers and compliance
Buyers answered. Violations appealed. Account health protected.
Buyer messages.
Answered within 24 hours, from templates you approved.
Customer log.
Every conversation, follow-up and case tracked.
Reviews.
Negative and neutral reviews answered, resolved or escalated.
Violation appeals.
Drafted and filed with supporting evidence.
Account health.
Shop health checked every day. A full operations review every month.
Creators and ads
The same pod runs your creators and your ads.
Creator program.
Seating, briefs, samples by fit and history, payouts on time.
Your community.
Your creator server, in your name from day one.
Ads with rules.
Budget only behind creators with two months of revenue.
Reporting
You always know what moved and who moved it.
Daily report.
What each named person did today. What needs you tomorrow.
The weekly number.
Attributed revenue by channel and by creator, from your own accounts.
Weekly promotions update.
What ran, what it did, what changes next.
Escalation log.
Every escalation and its resolution on record.
Strategy call.
Every two weeks, with your pod.
Not included: organic posting, your website, your product.
The team
One name on every job.
- A creative strategist leads your pod and runs your ads.
- An affiliate manager runs your creators.
- A shop operations manager owns compliance and account health.
- Customer service answers your buyers.
- No pod runs more than five brands.
Your marketing lead sits in the pod for 90 days. Nothing happens to your brand without them.
The proof
The numbers are ours.
100+
TikTok Shops run
4+
years running TikTok Shops
1,800+
creators in the network
150+
violations resolved across 100+ shops
- Compliance has a name in your pod. Certified TikTok Shop Partner.
- No logos on this page. Our agreements keep client names private. The numbers are ours.
A men's grooming brand.
+107%
GMV in one quarter on TikTok Shop.
−52%
cost per order.
The one case we are permitted to show.
GMV: the dollar value of orders the shop and its creators' videos produced.
The full case study
The full case study by email: the month-by-month numbers, the scaling rule, and the leading indicators we watched before GMV moved.
20 minutes with the founder. A yes or no on fit, with reasons.
How it starts
A 30-day Blueprint. Then the program.
- The Blueprint comes first. It takes 30 days.
- It holds your P&L forecast and the four rules, written for your brand.
- Your existing creators get ranked on revenue. The first creators get seated.
- Then the pod runs the shop, and the weekly number starts.
FAQ
The questions brands ask.
Shop operations, compliance, the creator program, ads with rules and customer service. One named person owns each job. You get a weekly revenue report from your own accounts.
A shop operations manager owns listings, orders and account health. An affiliate manager runs your creators. A creative strategist leads the pod and runs your ads. Customer service answers your buyers. No pod runs more than five brands.
One number, weekly: attributed revenue, by channel and by creator. It is built from your own accounts. The method is written in your Blueprint. Your marketing lead can check it.
Ask two questions. How many named people are on your account? Can they show you revenue by creator this week? If either answer is no, that is the call.
Everything. Your server, your creator relationships, the content licenses, the systems.
Also in the program
Built for brands. Owned by brands.
20 minutes with the founder. A yes or no on fit, with reasons.